The EOSS Post Room Assistant is a convenient application that enables you to get your post to the correct inbox.
All you need to have is a scanner that can be configured to send documents to a directory on a local computers or send the scanned documents to an email address.
Once the document has been scanned the EOSS Post Room Assistant converts the document into a text format and then applies NLP (Natural Language Processing) to determine the type of document and the intended recipient. Once this has been determined the EOSS Post Room Assistant will convert the document to a PDF format and email it to the correct inbox within your organisation.
EOSS Post Room Assistant works with our own Dropbox like utility eDrive so if you can configure your scanner to scan documents to a local directory, all you need to do is configure eDrive to sync the directory to our CMIS enabled Content Repository, and EOSS Post Room assistant will take care of the rest.
When you sign up for EOSS Post Room Assistant we will ask you for a list of classifications for the types of documents you receive along with email addresses of the intended recipients. For instance if one of your classifications is invoices and the target recipient is your Finance department then EOSS Post Room assistant will email all detected invoices to the inbox of the accounts department.
If a personal letter arrives for the CEO then EOSS Post Room Assistant can even detect this and make sure that the CEO gets his mail in his inbox. …
If you cannot set your scanner to scan documents to a local directory then maybe you can set it up to sent documents as email attachments. In this case we will provide you with a company specific email address to which you set your scanner. Any emails received at this address by EOSS Post Room Assistant will have the attachments removed and the same process of analysing the classification and intended recipients as described above is performed.
If EOSS Post Room Assistant is unable to determine the classification of a document or is unable to identify the final recipient then no worries, we've got that covered as well. When you sign up for EOSS Post Room Assistant we will give your a web URL that you can go to to check the state of all documents received and processed. Any documents that could not be classified or delivered will be listed and you can simply navigate down this list and select the classification and or final recipient by hand. This will also teach EOSS Post Room Assistant more details about the types of documents you you classify.
If you want to add more classification for documents or add more recipients to your current list. EOSS Post Room Assistant will help you out here as well by remembering all of the classifications, people and departments it has determined from all your previous scanned documents so you can teach it what to do with these in the future. It's that simple. read more…